Support for Families and Friends
A Social Worker with special experience in working with older people provides our Family and Carers Support Service. She offers support and counselling to all family members and friends of residents throughout their stay in Vale House and for an extended period (often a year, if wished) following the resident’s death. Through these links with relatives and friends the care staff gain a deeper understanding of each resident through the eyes of their family, and receive much helpful information about their previous life, interests and pursuits before the onset of their illness.
Vale House is very unusual in providing a dedicated post of this kind, despite the fact that the years of distress, anxiety and strained relationships experienced by many families are a well known part of the impact of dementia.